Questions about Filmlume

Filmlume is an AI video generator and short-film maker. You describe what you want in a few sentences and it makes an image, a single moving shot, or a whole short film with several scenes, consistent characters, narration, dialogue and sound. You see the plan and the exact price before anything is made.

Create a free account, choose Image, Quick video or Story video, and write what should happen. Pick a quality, the sound you want and a speed, check the price, and press Generate. Videos usually take a few minutes; you can follow the progress and download the MP4 when it is ready.

No. Filmlume plans the scenes, draws each one, animates them, adds the sound and joins everything into one video file. You can review and edit the plan in plain words before it renders, but you never need an editor or a timeline.

Every new account gets a small free credit, enough to try images and a short video. After that you buy credit packs; there is no subscription.

Three things: long films (Story videos up to 10 minutes, where most tools stop at a few seconds), low prices with no subscription (you see the exact price first and failed runs are refunded), and high quality up to 1080p with consistent characters, lip-synced dialogue, narration and sound.

Email support@filmlume.com or filmlumesupport@gmail.com, or use the contact page. A person answers, usually within one working day.

Short films and stories, product videos, social media reels and shorts, trailers, explainer scenes, music-free mood pieces, animated photos, concept art and posters. Anything you can describe in a few sentences, as long as it follows the content policy.

Quick video turns one image (your photo, or one Filmlume draws from your words) into a single continuous moving shot of up to a minute. Story video is a short film of up to ten minutes: Filmlume writes a plan of scenes, keeps your characters and places consistent from scene to scene, adds sound, and joins it all together.

Yes. In Quick video, upload a photo as the starting image and describe how it should move: a slow push-in, the wind in the trees, a person turning to the camera. Filmlume animates it into a video clip.

Yes. Story video starts from text alone, and Quick video can draw its own starting image from your description. You never have to upload anything.

Quick videos can be up to 60 seconds. Story videos can be up to 10 minutes, made of many scenes. Longer videos cost more and take longer to render; the price and wait are shown before you start.

Three qualities: Economy (480p), HD (720p) and Cinematic (1080p). Three shapes: landscape 16:9 for YouTube and presentations, portrait 9:16 for Reels, TikTok and Shorts, and square 1:1 for posts.

4K is coming soon. Today you can choose Economy (480p), HD (720p) or Cinematic (1080p).

Yes. Add a photo of each person, pet or product in your cast and give it a name, then mention them with @name in your story. Filmlume keeps them looking like themselves in every scene. Characters you do not upload are designed once and kept consistent too.

Yes. For Story videos you can read the plan first: every scene, who is in it, what is said and what you will hear, with the exact price. Edit any scene or line, then generate. Planning is free.

An image takes seconds. A short Quick video usually takes one to five minutes. A Story video takes from a few minutes to around half an hour for the longest ones. Each option shows its expected wait, and a Fast option is offered when it is meaningfully quicker.

Yes. Videos can have the sound of each place (rain, traffic, a busy kitchen), a narrator reading a voice-over timed to each scene, and characters speaking on camera with their lips matched to the words. You choose who speaks: no one, a narrator, the characters, or both.

Yes. Choose characters as the speakers: Filmlume films them talking on camera and gives each character their own voice. You can switch any line to the narrator before you generate.

No. Voices come from Filmlume’s own library of synthetic voices, matched to each character. Filmlume does not clone anyone’s voice.

Not yet. Videos have sound effects, room tone, narration and dialogue, but no music track. You can add music in any editor after downloading.

It depends on the length, quality, sound and speed. A 5-second video with sound starts at well under a dollar, and an image costs about a cent. The pricing page shows today’s prices, and the form always shows the exact price before you press Generate.

Yes. New accounts start with free credit, and bigger credit packs come with bonus credit on top (shown on the pricing and credits pages).

Yes. Your invite link is on the Credits page. When a friend signs up with it and makes their first top-up of $10 or more, you both get 10% of that top-up as free credit. It counts once per friend.

No. You buy credit packs ($5, $10 or $25) and each video takes its price from your credits. Credits do not expire.

If a run fails, its credits are returned automatically, straight away. You only pay for videos that are made.

Yes. The Usage page shows what you spent by day, by type and by quality, and every run with its price. The Credits page lists every change to your balance.

Cards and the local payment methods offered at checkout in your country. Payments are processed by Dodo Payments, our reseller, which also adds VAT or sales tax where it applies.

Unused purchased credits can be refunded within 14 days. Failed runs are refunded automatically in credits. See the refund policy for details.

Yes. As between you and us, you own the images and videos you make and can use them commercially, for example in ads, client work or on monetised channels, as long as you follow the terms and the content policy.

No. Downloads are clean MP4 video and image files without a watermark.

Only yourself, or people who have agreed to it. Public figures, celebrities and politicians are not allowed, and nothing may be made to look like a real person said or did something they did not. Sexual content is never allowed.

Yes. Your uploads and results are private to your account. They are used only to make your videos, never to train AI models, and you can delete them at any time.

Every finished video and image is in your library. Open it and press Download to save the MP4 or image file.